TEXTLINE TERMS & CONDITIONS

 

INVOICING

For fixed-price projects: 25% to be paid in advance; the remaining 75% of the agreed price is to be paid within 30 days of completion.

For hourly charging: TEXTLINE records the time required and invoices at the agreed hourly rate monthly.

Payment: invoices are to be paid within 30 days unless otherwise agreed.

In the event of non-payment after 6 weeks and receipt of the second reminder, a charge of 6% will be made.

All prices include VAT; travel costs, courier costs and any other external services are not included.

 

TRAVEL COSTS

Intercity or abroad: train ticket (1st class); flight ticket (economy); rental car (compact or mid-class, plus fuel and parking); own car (fuel and parking)

Accommodation: 4-Star

Travel time: €50 per hour; maximum €450 per day

 

QUOTES

Validity: a quote is valid for 30 days unless otherwise agreed.

Price margin: invoices may vary +/-10% of the quoted price. TEXTLINE undertakes to inform clients in good time if costs will be 10% more or less than the quoted price.

 

DELIVERY TERMS

Agreed deadlines may be reasonably extended:

IF TEXTLINE does not receive information or data needed to perform the contract on time or if the client subsequently makes any changes to submitted information or data

IF the client does not fulfill their contractual obligations on schedule

IF there are obstacles that lie outside of TEXTLINE’s control, for example natural disasters, accidents, computer viruses and late or incomplete briefings.

 

CORRECTIONS

The first phase of corrections is included in the quoted price; corrections must be delivered in one e-mail within 10 days of receiving the agreed work from TEXTLINE. Any further or later corrections may be charged at an agreed hourly rate.

 

COPYRIGHT

Unless otherwise agreed, TEXTLINE retains the full copyright for all works delivered until payment has been delivered in full.

No work delivered may be used other than for its original agreed use without written consent from TEXTLINE.

 

CONFIDENTIALITY

TEXTLINE undertakes to keep all client business and commercial information strictly confidential. The duty of confidentiality remains after any possible contractual changes or cancellation of contract.

 

PRIVACY AND DATA PROTECTION

Where TEXTLINE has to handle any personal or commercial data and information, it will observe all relevant data protection laws, take any necessary security measures and not pass any such material onto a third party.

 

JURISDICTION

German law applies. The exclusive jurisdiction is Munich, Germany.

 

OFFICE HOURS

09.30 – 18.30 Monday to Friday (CET)